Who's responsible for TheThingsShop? Email fails to deliver

1

I bought a Pro gateway through the TheThingsShop, but except for the confirmation mail I didn’t not get any other information so after 2 weeks I sent them an email (shop@thethingsshop.com) to ask them for an update and I’ve been getting “undeliverable” messages for a couple of days now.

But there isn’t any information on that website on how to get in touch with them. So who should I contact to tell them something is wrong? TheThingsIndustries perhaps?

2

Ok, there was actually a second email mentioned lower on the order page (not on the main website) and that one did actually work: shop@thethingsindustries.com

So use shop@thethingsindustries.com not shop@thethingsshop.com

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