Upgrade EU and NAM region (completed)

Completed: Upgrade EU and NAM region

This is a cross-post of an incident on our Packet Broker status page.
It will be updated automatically.

Scheduled: Tue, 23 May 2023 13:00:00 +0200 until 14:00:00 +0200

Resolved: Tue, 23 May 2023 14:43:52 +0200

Affected Components


Scheduled

Posted: Mon, 22 May 2023 12:02:52 +0200

We will be upgrading the EU and NAM regions to newer infrastructure and a more resource efficient version of Packet Broker. Traffic flows are expected to be interrupted only in the order of minutes maximum.

In Progress

Posted: Tue, 23 May 2023 13:00:28 +0200

Scheduled maintenance is currently in progress. We will provide updates as necessary.

In Progress

Posted: Tue, 23 May 2023 13:37:33 +0200

The Europe cluster is currently being updated. This is the largest cluster that interconnects The Things Stack Community Edition eu1 with The Things Stack Cloud eu1 and eu2 as well as numerous private networks. Part of this update are the Global Services IAM and Control Plane as they are hosted in this Europe cluster.

In Progress

Posted: Tue, 23 May 2023 14:07:10 +0200

The Europe cluster, both Data Plane and Global Services, is done and all metrics look good.

The North America cluster is currently upgrading.

Verifying

Posted: Tue, 23 May 2023 14:37:40 +0200

Verification is currently underway for the maintenance items.

Completed

Posted: Tue, 23 May 2023 14:43:52 +0200

The scheduled maintenance has been completed.

The incident on our status page was just updated with new information. The first post in this topic has been updated accordingly.

The incident on our status page was just updated with new information. The first post in this topic has been updated accordingly.

The incident on our status page was just updated with new information. The first post in this topic has been updated accordingly.

The incident on our status page was just updated with new information. The first post in this topic has been updated accordingly.

The incident on our status page was just updated with new information. The first post in this topic has been updated accordingly.