Ttnctl can not get status of gateway

Hi,

I’m trying to setup a gateway monitoring system as described here

I’m able to list all the gateways connected to my ttn account, most of which are active. However, ttnctl states “false”, implying that none of them have been activated? I’m using meshed for our gateway routers as I’m based in AUS.

Furthermore, when I ask for the status for a particular gateway, ttnctl states “FATAL Could not get status of gateway” - even though the gateway is alive and well on the ttn console. Anyone know what might be going wrong here?

Is there an easier way to setup alerts for when a gateway becomes inactive?
Screenshot 2021-02-02 094806

If you want to look at gateway activity, you’re going to have to look at something other than this, as its widely reported not to track that very well.

People typically end up looking at the flow of their own node’s data through gateways of interest.

Better yet is to put some remote management logic on your gateway, so that they not only tell your their status by an independent path (including if their pull/push requests are being acked) but also give you the opportunity to remote in and fix settings, update software, etc.