Things Uno will no join

I am trying to join The Things Uno to the TTN GW but i am always getting the same message. Not join. Either using OTAA or ABP. I am in Chile, region 915Mhz, Does anybody knows if there is some error in this region? Thanks so much.

did the node joined before ?

No. I received the Backer edition and installed and configure right away.

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and the gateway is working ?

Hello,
Yes the GW is working, Connected on the 915Mhz Band.
Do you know what else could be wrong?
Thanks so much for taking the time.
Patricio

if the gateway is connected to TTN you can see here
http://noc.thethingsnetwork.org:8085/api/v2/gateways/xxxx
where xxx is your gateway name.

ok now the uno.
first check is you have a 915 version
main chip should read microchip rn2903

Thanks again. GW is ok.
{“timestamp”:“2018-05-08T19:58:43.269369752Z”,“authenticated”:true,“uplink”:“6”,“downlink”:“1”,“location”:{“latitude”:-33.408863,“longitude”:-70.50389,“source”:“REGISTRY”},“platform”:“The Things Gateway v1 - BL r1-7167873a (2017-06-02T13:48:18Z) - Firmware v1.0.2-475aef56 (2018-03-15T09:35:00Z)”,“gps”:{“latitude”:-33.408863,“longitude”:-70.50389,“source”:“REGISTRY”},“time”:“1525809523269369752”,“rx_ok”:6,“tx_in”:1}

The Uno Chip is RN2903.

that’s ok then.

now the device registration and the creation of an application with that uno device.
https://www.thethingsnetwork.org/docs/devices/uno/

in short

// Replace REPLACE_ME with TTN_FP_EU868 or TTN_FP_US915
#define freqPlan REPLACE_ME

upload (choose arduino leonardo) and look at the ide monitor output (and note EUI info)

should look like this except that you choose the 915

exampl1

next step is registering this device through the TTN console
let me know when you’re ready ok :wink:

I did all that, but the device status shows that is not able to send the data.

I shows Status “Never seen”

I wanted to walk you through all the steps but ok

you have an application with the registered device… OTAA … reset frame counters.
load the quickstart example and enter the keys you previous extracted.

probably you enterd the keys wrong