My Tektelic Kona Macro Gateway suddenly went offline this morning without any clear reason. As of right now it’s been offline for more than 5 hours and I’ve gone to check and make sure that it’s okay given that it’s outside and we’ve received a lot of rain the past days. I can verify that the gateway and all of its connections are fine (which I assumed as it’s quite weatherproofed), and that it’s receiving power. I unplugged the power from it and then plugged it back in, but it still hasn’t reconnected. As I said, I can’t pinpoint any reason as to why it’s gone offline as no changes have been made to it in any way. Does anyone know what could have caused this, has/is anyone had/having this issue, and/or does anyone know a solution?
Thank-you