RAK7258 receives packets but don't appear in TTN console

[jfmateos]

I have 2 gateways at home: RAK831 (ethernet backhaul) and RAK7258 (4G backhaul).
I have also a node sending packets.
The packets appear in the RAK7258 logger correctly.

But they don’t appear in the TTN console

Nevertheless, I can see in the application console that the packets have also been received by the RAK7258

The only odd thing is that the channel is different
I am using firmware 1.1.0058_Release r196

[arjanvanb (Arjan)]

@jfmateos

The only odd thing is that the channel is different

Are they using the same configurations? If not:

@kersing

The channel number is based on the configuration. The frequencies defined in the configuration block is matched. So any gateway using a configuration with frequencies defined in a different order will report a different channel.

If you ever did see packets in the gateway’s Traffic page in TTN Console, then maybe the following applies:

@arjanvanb

@htdvisser 2019-12-23 9:15 AM

The connected indicator, last seen and received/transmitted messages in the console are indeed unreliable. They may indicate that a gateway is offline, while it is in fact online. This is a known issue that will not be fixed.

The same goes for not seeing traffic; see the same topic.