Not able to claim device - QR Code not valid

I have received my generic node, though I cannot claim the device. The proposed link Claim a Device | The Things Stack for LoRaWAN works only for the Industries stack, though I am on the community stack. I tried The Things Network Device Claiming Server{my app-id} which opens a dialogue and the camera, but when I scan the QR code on the back of the node, it reports an error 10, “no claim authentication code”. Any help appreciated

1 Like

@cndrxn may be able to comment. I’m back in the office on Sat when I can try mine out.

1 Like

Hi @hditter

We have a dedicated Enterprise stack for the Generic Node. You can use that. Drop me a private message so we can arrange a short call and go over it.

Kind regards,
Orkhan

1 Like