Network layer error to expand

End Devices (Nodes)
1

When I want to reset my device to wake up this one in general settings => network layer => expand I get an “error” message why ?

2

It would help if you provide some additional information like what error (if available json with details). Just tested and I’m not getting an error.

3

works fine here

4

Thanks Kersing, there is no trace I recreated the device and as soon as I go to general settings then network layer then expand I get this :
Error
An unknown error occurred. Please try again later. If the error persists, please contact support.
We’re sorry for the inconvenience.

5

All the errors I see on the console have a link to give more information.

Please post that error as text using the </> tool to format it.

We’ve got a good idea of what you’re trying to achieve but it’s easier if we are 100% certain. And under the circumstances as you are providing little to no information to the volunteers giving up their time to try to figure out exactly what you are doing, please post a screen shot as well.