Move a thing vfrom one account to another

TTN Network and Services The Things Stack v3
1

I registered a device (SODAQ tracker) on a wrong account and got data. Afterwards I deleted the device and registered it again on the correct account, but now, no data appears. EUIs and keys are correct, that was simply copy and paste. What can I do ? I already deleted again and re-registered.

2

Power cycle the node

3

That did not work, although I tried several times. I also changed DevEUI, Appkey and AppEUI, but it didn’t help either.

4

I tried to re-register it on the previous account, but I couldn’t. It told me, that it is already present, although I deleted it. So the problem may be an incorrect deletion at TTS ??

5

This is rather ambiguous so it’s going to be hard to help as there are several know situations that could be relevant here - the EXACT error message would help.

6

error
Submit failed
an end device with JoinEUI 0102030405060XXXX and DevEUI 0004A30B00EF8XXX is already registered as eui-0004a30b00ef8XXX in application sodaqtracker

{
“code”: 6,
“message”: “error:pkg/identityserver:end_device_euis_taken (an end device with JoinEUI 0102030405060XXX and DevEUI 0004A30B00EFXXXX is already registered as eui-0004a30b00efXXXX in application sodaqtracker)”,
“details”: [
{
“@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“namespace”: “pkg/identityserver”,
“name”: “end_device_euis_taken”,
“message_format”: "an end device with JoinEUI {join_eui} and DevEUI {dev_eui} is already registered as {device_id} in application {application_id}",
“attributes”: {
“application_id”: “sodaqtracker”,
“dev_eui”: “0004A30B00EF8XXX”,
“device_id”: “eui-0004a30b00efXXXX”,
“join_eui”: “0102030405060XXX”
},
“correlation_id”: “3714ed6d739146d49ccc3bcb86b4XXXX”,
“code”: 6
}
]
}
That is the exact error message, with some xxx in the keys.

7

This is what serial logging tells me,but still nothing on TTS, even after firmware update:

[resetDevice]

sys reset
[expectString] (“RN”) .–> “RN2483 1.0.4 Oct 12 2017 14:59:25” found a match!

The device type is RN2483
[joinNetwork]

mac join abp
[expectString] (“ok”) .–> “ok” found a match!

[expectString] (“accepted”) .–> “accepted” found a match!

[sleep]

sys sleep 259200000
** Boot-up completed successfully!
Starting getGpsFixAndTransmit()…
.
Setting RTC from 9466848XX to 16372759XX
…10s…20s.21s
Timestamp, BatteryVoltage, BoardTemperature, Lat, Long, Altitude, Speed, Course, SatelliteCount, TimeToFix
1637276002, 75, 33, 511236117, 71895190, 224, 6, 97, 5, 21

[wakeUp]
[send]
[macTransmit]

mac tx uncnf 1 62D996614B2115D8781E96084904E00006006XXXX
[expectString] (“ok”) .–> “ok” found a match!

Waiting for server response…
(mac_tx_ok)
Received mac_tx_ok

mac save
[expectString] (“ok”) …–> “ok” found a match!

Data transmitted successfully.
[sleep]

sys sleep 259200000