Message_format: host {host} failed to handle message

TTN Network and Services The Things Stack v3
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Hi!
I have successfully used The Things Network. Now I am exploring The Things Industries. I am using SAMR34 EXPLAINED PRO from Microchip and ATECC608-TNGLORA (security device). But when I send a join request, I get denied. When I click on “Gateways” and click on my gateway, I see the following:
image

And when going to applications data I got the following:
image

My device is already claimed in “applications”.

Any advice on how can I solve it?

Thanks in advance!

**Please note that time may not match in gateway and application but that is because I open a new window and send again the join request.

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The error in your gateway data is not very helpful, as it doesn’t show what exactly could not be found. Based on this error alone I can’t say what’s wrong. I’ll see if we can improve error reporting there.

Regarding the error in your application data: Are you sure you set up the “application link” correctly? It looks like you configured the wrong network server address. Unless you’re working with a very custom deployment, you should just leave that empty.

See also the documentation on linking applications.

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