LoraButton cannot join to dragino gateway, no logs

I’m using a LoRaButton RAK LB801 to connect to TTN through a Dragino gateway using LoRaWan protocol.
but when i tried to make an OTAA join it failed, it just say “Fail” when i execute the “at+join=otaa”

i already check the logs on the gateway and they are empty, but the configuration seems alright

here is an image with the configuration
bc768d4c68052b45f32d2873ce36c98577edeae7_2_375x500

so please any idea about why the gateway doesn’t receive the button signal even though it’s online is very much appreciated

here is the configuration i used on TTN
botonTTN

here is the config of the button
at+get_config=app_eui

OK70B3D57ED001B95E

at+get_config=dev_eui

OK002141E263E58488

at+get_config=app_key

OK655E9F22EFFCC7753CD9768D0884BD09

You asked the same at the RAK support forum :roll_eyes:

yes but I still don’t get an answer

where can i find it?

who must I ask ?

nobody knows?

make sure that your button AND your gateway work on the same channel.
but first check if your gateway is registered @ TTN and working ok… did you upgrade
to the latest firmware ?

use search in this forum… there is more info

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