LDS01 not receiving join accept

This is a beginners question, so please be gentle. Recently I acquired two second-hand LDS01 door sensors as my first devices. The gateway they are supposed to connect to is a Dragino LPS8 indoor-gateway. Unfortunately I am unable to make them join.

Both devices keep sending join requests which are approved:
Screenshot 2024-12-07 152705

But they never receive the answer. This is what the console on the devices keeps saying:

[644596]***** UpLinkCounter= 0 *****
[644600]TX on freq 868100000 Hz at DR 5
[644674]txDone
[649661]RX on freq 868100000 Hz at DR 5
[649696]rxTimeOut
[650701]RX on freq 869525000 Hz at DR 0
[650908]rxTimeOut

[651618]***** UpLinkCounter= 0 *****
[651622]TX on freq 868100000 Hz at DR 5
[651696]txDone
[656682]RX on freq 868100000 Hz at DR 5
[656717]rxTimeOut
[657724]RX on freq 869525000 Hz at DR 0
[657931]rxTimeOut

[658639]***** UpLinkCounter= 0 *****
[658644]TX on freq 868500000 Hz at DR 4
[658769]txDone
[663758]RX on freq 868500000 Hz at DR 4
[663797]rxTimeOut
[664796]RX on freq 869525000 Hz at DR 0
[665003]rxTimeOut

Right now I am at a loss. I have the suspicion that the devices have been re-configured by the previous owner in a way that makes them unable to receive the join accept messages. But maybe I am wrong there.

Can somebody point me in a direction where I can start troubleshooting this issue?

Almost always, failure to join when there is a join accept being sent is about distance from gateway - too close and it will overload the device receiver - 10m or more plus a wall is good - for such a small device with such a small antenna, maybe no more than a few hundred metres.

Can you look on the gateway console and tell us what the RSSI & SNR is for the Join Request please, that will give us an idea of signal strength etc.

Join Accept is accepted, all good.

Thank you for your reply. This is what I found in the gateway’s console:

Sun Dec  8 21:09:09 2024 daemon.info fwd[19285]: JOIN_REQ:{"Size":23, "Rssi":-91, "snr":8, "AppEUI":"0000000000000000", "DevEUI":"A84041FAB18298B8"}
Sun Dec  8 21:09:09 2024 daemon.info fwd[19285]: DEBUG~ [db] Unable to find key 'appskey' in family 'devinfo/00000000'
Sun Dec  8 21:09:11 2024 daemon.info fwd[19285]:
Sun Dec  8 21:09:11 2024 daemon.info fwd[19285]: PKT~ [server-down] {"txpk":{"imme":false,"tmst":716557467,"freq":868.5,"rfch":0,"powe":14,"modu":"LORA","datr":"SF7BW125","codr":"4/5","ipol":true,"size":33,"ncrc":true,"data":"IP3npQD/J3UgMuukt2z32uF70lMo25lQNFMijzuJazBT"}}
Sun Dec  8 21:09:11 2024 daemon.info fwd[19285]: DEBUG~ [server-down] A packet enqueue, us=716557467, cur_us=713415090
Sun Dec  8 21:09:11 2024 daemon.info fwd[19285]: #########DEBUG###########
Sun Dec  8 21:09:11 2024 daemon.info fwd[19285]: 20FDE7A500FF27752032EBA4B76CF7DAE17BD25328DB99503453228F3B896B3053
Sun Dec  8 21:09:11 2024 daemon.info fwd[19285]: #########DEBUG###########
Sun Dec  8 21:09:11 2024 daemon.info fwd[19285]: JOIN_ACCEPT:{"Size":33, "NetID":"00FF27", "DevAddr":"EB322075", "DLSettings":{"RX1DRoffset":2, "RX2DR":4}}
Sun Dec  8 21:09:12 2024 daemon.info fwd[19285]: [LBT-TTY] uart open /dev/ttyUSB0 failed!ERROR~ [LBT] cannot open tty path, continue
Sun Dec  8 21:09:13 2024 daemon.info fwd[19285]: INFO~ [server-down] PULL_ACK received in 33 ms
Sun Dec  8 21:09:14 2024 daemon.info fwd[19285]: WARNING~ [JIT] lgw_send failed, chan(868500000) unaviable(lbt)

So I moved one of the devices to the basement, the gateway is in the attic. Thats a couple of walls and ceilings, and should amount to a distance of about ten meters. I even connected it to a bench power supply to make sure the battery is not an issue. And it started to work.

Thanks so much for your input.

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