I have a Laird RG186 and its been working but I need to do some troubleshooting and have forgotten the password (much to my annoyance). I have been looking around for how to do a factory reset and have followed the advice in the manual which does nothing.
I have tried pressing the user button for increments of 30 seconds, I have tried the same with the reset button held down. I have even read a 30/30/30 rule for Laird where its 30 seconds for the reset button in while power is on, then 30 seconds for power off and then 30 seconds with power on.
Has anyone out there got any clue on how to factory reset the thing?
To factory reset the gateway back to default settings, complete the following steps:
Hold the user button while power is applied OR hold the user button while you press the reset button
(Figure 39).
Figure 39: Performing a factory reset
1 ā User Button
2 ā Reset Button
Continue to hold the user button until all the LEDs on the top begin to flash.
Once the LEDs start flashing, release the user button.
The factory defaults are applied, the gateway reboots, and it is ready to use.
But a power up with boot and hold the user button pressed till Hold the user button while power is applied, should be the way. Maybee longer then 30 seconds I donāt know.
Else go to the forum off support desk off https://www.lairdconnect.com/forum or faq or mail them self, they should help you with the right info.
Interesting, I would have taken the instructions to mean āhave the power onā when they say āwhile power is appliedā. It could be your interpretation however and I will give it a try. I must admit I was a little perplexed when it was suggested I should use google better with all the exclamations.
Yep I think you are right, I will come back and let you know if it works. I imagine it will otherwise there would be a lot more people complaining. I think its just the way I read it.
That did work as mentioned in my previous reply. Just so as you know I had some issues trying to set the thing back up again. It didnāt want to know when I tried the wireless setup instructions, so I went for the LAN route connected via the router. Using Chrome I wasnāt able to connect as it gave me warnings about certificates but would not let me proceed anyway. I used explorer and could get in.
Also had to select TTN Legacy as the forwarder to make it work.