Kona home sensor appears status "never seen"

[manu08]

I have a kona home sensor that I have added to my network of LoRaWAN devices. After adding it I observe that it appears in the gateway traffic but I was not able to add it correctly to the application because it appears as “never seen”.

I have followed the following steps:
I have created a new application, to which I have changed the AppEUI to match the one that comes in the sensor. Next, I have added the device with the corresponding DevEUI.

The other parameters I have left as they come by default.

[cslorabox]

Post some of the raw packet contents and metadata as sent as seen by your gateway.

[manu08]

[arjanvanb (Arjan)]

@manu08

I have created a new application, to which I have changed the AppEUI to match the one that comes in the sensor. Next, I have added the device with the corresponding DevEUI.

What about the secret AppKey? See also Registration of node with pre-configured LoRaWAN keys.

[bluejedi]

See the following post:

@bluejedi

For registering the device in your own application the below three keys are needed.
Easiest is to create a new application in the console. The AppEUI from the device must be added to your LoRaWAN application. The other two keys are needed during the device registration (and if your application has multiple AppEUI’s, the correct AppEUI must be selected for the device).

• DevEUI
  Can be obtained from the QR code on the Sensor device.
• AppEUI
  Can be obtained from the QR code on the Sensor device.
• AppKey
  The application key has to be requested from Tektelic per email .
  In the request the product code and serial number (located above the CE logo) need to be provided.

Recently bought devices may have included the AppKey in the package already.