Internal server error

1

Hi
I met issue with end device settings. After saving data and attempt open settings again I got notification “Internal server error”.
I can’t delete damage end device and also application to fix issue.

2

Is this on the community cluster? If so, which version V2 or V3?

3

Community cluster V3

4

Could you contact #ops on slack with details? They can check what is wrong and try to solve it. If you don’t use slack you will need to provide more details here as it seems you are the only one with this issue right now.

Details should include at least which V3 cluster (eu, nam, au), application name, device name and what you changed last time you were able to access the device,

5

Thanks for answer. Going forward please find more details below.
cluster: eu V3
application ID: watergrid
device ID: e9066011180456
I met issue during adding new device process.
After saving i don’t have access to any settings there.

6

@htdvisser is this something TTI can look into?

7

The end device should now be accessible and may be deleted as well.

This particular panic will be fixed in 3.11.3.

References Check if the application session key is available before access by adriansmares · Pull Request #3836 · TheThingsNetwork/lorawan-stack · GitHub

1 Like
8

Thanks now it’s fine :slightly_smiling_face: