Getaddrinfo on address router.eu.thethings.network (PORT 1700) returned Name or Service not known

When I execute the command in Raspberry Pi on Ic880a-SPI, i encountered this problem. I don’t know why it is not receiving the response from the server.

Please help.

probably because it’s not a server but a load balancer but I’m not 100% sure

1 Like

But router.eu.thethings.network at port 1700 is official and legit server address of The Things Network.

error

but you are based in india and you use the EU adress ?
https://www.thethingsnetwork.org/docs/gateways/packet-forwarder/

you sure you have an internet connection ? see troubleshooting
https://www.thethingsnetwork.org/docs/gateways/troubleshooting/semtech-udp.html

Your error message indicates DNS does not work. Run ‘host router.eu.thethings.network’, if that does not show below output you need to find why DNS fails. Might be missing internet connection, firewall ports, configuration error…

2 Likes

Thank you Problem Solved. DNS configured to my router was unable to ping route.en.thethings.network.

After I reconnected to different Internet service (Mobile Hotspot), it started working.