Thanks for the info. If you haven’t yet had a chance to do much troubleshooting, here are some questions you might ask…
Is it stable in that condition? Or is it rebooting repeatedly? Is it connected to the Internet via Ethernet? What are the condition of the LEDs? One on and the second slowly blinking? There’s a helpful list of reasons associated with different patterns here:
Do you know its IP address? Can you browse to the IP address adding /info after the IP address? What does it say? Is there any kind of firewall that might be blocking UDP traffic?