TTN GATEWAY central 2

Gateways TTKG - The Things Kickstarter Gateway
149

Update

After releasing the new firmware version last week, we have been monitoring the performance and checking up on the issues reported by people here. There are 3 main things so far:

  • Reboot loop 0x10
  • Reboot after MQTT error
  • Network connection issues

Thanks to @Borroz, @Vinduino, @dicktonyboy and others for providing their inputs as well as logs to help us dive into these issues. In some cases, we noticed that the MQTT connection fails and recovers due to which there are no uplink messages. We are working on releasing a patch which solves the WiFi disconnection, and could potentially fix many of the other issues. We will inform the people who signed up as testers and in case more people are keen please let us know here.

—
The Things Products Team

2 Likes
150

Hello,

I have a TTN gateway.Everything was working fine for almost a month (first activation one month ago) and two days ago the gateway got disconnected (status in console and last package received was two days ago). I tried everything. Resetting, deleting the gateway and reactivating it, reactivating it with different name, connecting using ethernet and wifi. The gateway is stuck to the activation process. The led status is 3-slow (still activating) and after a few seconds the gateway reboots-connects to the internet (led 2 ON), tries to activate and reboots again.

Anyone else had the same issue? What might be wrong?

Thank you.

151

I’m unable to activate the TTN gateway.

On the TTN Gateway I have two leds on and the third led blinking .

  • internet conectivitiy seems to be astablished.
  • the TTN Gateway is registered at TTN console.

But I’m not able to pass step 3 in the activation process.

Any suggestions on what to do next?

152

24h

24 hours without one reboot :sunglasses: now

2 Likes
153

did you have reboots related to MQTT failures? Just curious to know if upgrading for me is useful to do …

154

no idea what the reason is… I only noticed that for the last days they happen less so that’s an improvement.
and the gw always reconnects so I only can see it looking at the gw status page Uptime

I try to build a wireless solution for the UART debug info so I can see that in a browser to.

155

Hang fire - folks are working on this. Do you have a Pickit or serial interface that you could connect to the box to analyze what is happening?

156

thanks for your reply.
Sorry, no pickit or serial device available.

157

Still not able to pass step three in activating the gateway.

Connected via Ethernet now.
Sometimes three led burning
Third led starts blinkking (gently).
Third led switches off
Two leds are still on and then all leds switch off.

Looks like some sort retry proces in activating.

158

My two gateways were working fine on 1.0.3 beta firmware for the last 5 days or so, even with the occasional power cycle. But as of yesterday they both keep restarting. They seem to eventually get a broker connection, but it doesn’t stay up and then they restart. I wonder if there is a backend issue?

159

Same here. Keep in touch.

160

Sounds like the dreaded reboot loop.

As you said you cannot peek into the serial log: maybe boldly upgrade using a microSD card? See gateway/firmware at master · TheThingsProducts/gateway · GitHub (and http://things-gateway.local/info on the same network as your gateway to see the current version you’ve got).

For me, the factory June 2017 firmware got me the reboot loop, the March 13th 1.0.1 worked fine (with other problems), the March 15th 1.0.2 got me the reboot loop again, and the March 22nd 1.0.3 seems fine again. (Today, the beta gives one 1.0.3.)

If you happen to have a Raspberry Pi lying around (or one doing other things) then you can connect that as well. See, e.g., my GitHub - avbentem/raspi-uart-monitor: Monitors a Raspberry Pi UART, logging to rotating files and posting important events and basic reports to Slack and/or Telegram. (which can also alert you through Telegram and/or Slack).

1 Like
161

Hi Arjan,

Thanks a lot! An updated firmware via SD-card did the trick.
Firmware March 15th still gave issue’s. When updated to beta formware March 22th, Iwas able to connect the gateway succesful.
03
Léon

1 Like
162

After pressing “Configure Gateway” Button, still getting error message:
Request has been terminated.
Possible causes the
Network is offline, Origin is not allowed by Access-Control-Allow-Origin
15 March Build (see below)

MON: SYS Stack size: 3959
MON: heap usage: 150KB (158KB), free: 189KB
BTN: change to state: 1
BTN: change to sta
*** Application reboot

SNTP: State change from 0 to 0
SNTP: State change from 0 to 0

  • The Things Network *
  •  G A T E W A Y     *

Firmware name: AmazingAckermann, type: 0, version: 1.0.2, commit: 475aef56, timestamp: 1521108973
Bootloader revision: 1, commit: 7167873a, timestamp: 1496411298
Build time: Mar 15 2018 10:16:33
Reboot reason: 0x40
BOOT: (persisted info) 6F 72 72 65 01 03 76 45 9E 2F 09 28 94 1D 65 DA

WIFI: Entering state 0
WIFI: Entering SCAN state 0

MAIN: Initialisation complete
LORA: Changing state from 0 to 0

MAIN: Leaving state 0
MAIN: Entering state 1
FLASH: Magic bytes not found: no stored wifi config present
FLASH: Magic bytes not found: no stored activation data present
FLASH: Magic bytes not found: no stored FOTA data present
FLASH: Loading Firmware Data
CNFG: (Firmware HASH (sha256)) FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

MAIN: Leaving state 1
MAIN: Entering state 2
INET: State change to 0
INET: No Ethernet and no WiFi config
INET: State change to 1
LORA: Initialisation complete
LORA: Changing state from 0 to 1
WIFI: Entering state 1
ETH: IP Address: 0.0.0.0
WIFI: Entering state 4
WIFI: Entering SCAN state 1
Scan is completed successfully
WIFI: Entering SCAN state 2
WIFI: Entering SCAN state 5
WIFI: Entering SCAN state 0
WIFI: Entering state 2
WIFI: Disabling modules
Head magic match void: trying to free an already freed block, ignore
WIFI: Entering state 3
SNTP: State change from 0 to 1
WIFI: Entering state 4
WIFI: Entering SCAN state 1
INET: State change to 0
INET: Gateway has Ethernet
INET: State change to 2
INET: Connected to a network, waiting for DHCP lease, checking validity with ping
SNTP: State change from 1 to 2
Scan is completed successfully
WIFI: Entering SCAN state 2
WIFI: Entering SCAN state 3
Head magic match void: trying to free an already freed block, ignore
SNTP: State change from 2 to 1
WIFI: Entering SCAN state 4
ETH: IP Address: 192.168.1.75
SNTP: State change from 1 to 2
WIFI: Entering SCAN state 5
WIFI: Entering SCAN state 0
WIFI: Entering state 5
WIFI: Enabling modules for server
WIFI: Entering state 6

WIFI: IP Address: 192.168.84.1
CB: INET: State change to 3
INET: Ping probe
INET: Error sending probe on WiFi
INET: Ping response from PIC32INT, set as default
INET: State change to 4
LORA: Wait init complete, waiting for application.
LORA: Changing state from 1 to 2
SNTP: State change from 2 to 3
MON: SYS Stack size: 3959
MON: heap usage: 147KB (157KB), free: 192KB
SNTP: State change from 3 to 4
SNTP: State change from 4 to 5
SNTP: State change from 5 to 6
SNTP: State change from 6 to 7
INET: State change to 5

MAIN: Leaving state 2
MAIN: Entering state 3

CNFG: Load online user config state change to 0
MON: SYS Stack size: 3959
MON: heap usage: 148KB (157KB), free: 192KB
MON: SYS Stack size: 3959

163

Still unable to configure after updating to beta via SD card with same error via WiFi and Ethernet

Firmware name: AmazingAckermann, type: 0, version: 1.0.3, commit: 2c56ce09, timestamp: 1521721252
Bootloader revision: 1, commit: 7167873a, timestamp: 1496411298
Build time: Mar 22 2018 12:21:52
Reboot reason: 0x03
BOOT: (persisted info) 6F 72 72 65 01 03 76 C5 9F 6F 29 00 9C 1D 75 DA

Screenshot

164

Is that the “Mode” button inside the gateway? If yes, that is resetting the gateway. Why are you pressing that? Just click the green “button” in the browser instead.

165

Arjan: Thank you for your reply
After Connecting to WiFi TTN1
I pressed the Configure Gateway button: TTN2
and immediately get an error message from the browser: TTN3

166

Where to get “firmware.hex” for this v1.0.3-2c56ce09?

167

you can get it here

168

Correct