Known issue: Gateways appear as offline

TTN Network and Services v2 Backend
21

My gateway isn’t displayed on the map of TTN-mapper.
“Location”, “Status” and “Owner” are all public in the Gateway > Settings > Privacy tab.
There is no marker at all on the location of my gateway (EUI: eui-b827ebfffe52009e)

PS: I’m in India.

Please help!
Thank you.

22

Hi htdvisser,

There is an offline issue to occur when Router set to ttn-router-asia-se.
Gateways appear as online if Router set to ttn-router-us-west.
I am in Taiwan.

Can you provide any suggestions?

Thanks,

23

Neither my gateways or devices are shown in console, is there anything that can be made? My devices can’t join the network either.

Thanks!

24

I just resolve it for my gateways, I changed the router to EU and they show now in the console.

Dont know if is the best practice but resolve the issue, I am in Costa Rica - Central America.

1 Like
25

Has this been resolved? It appears this thread describes the same symptoms.